There could be many reasons you’d want to troubleshoot your computer, well, one actually, and that’s because something is not working right. The process of troubleshooting is something you learn after working for a long time with computers. Often enough, when there’s a problem, nothing will explicitly tell you what is causing the pain and how you can fix it. By taking logical steps and walking through troubleshooting, you should be able to solve almost any computer problem, software or hardware-related.


It involves identifying the problem(s), finding the cause of that problem, determining the solution, executing that solution, and testing and checking that solution to see if it solves your problem. As an example, let’s say one day while using your computer, the screen suddenly turns all black, and you can’t see anything. We found a problem. Now, what would be the first step to take to fix it?

First, check to see if the monitor is on and is receiving power; most monitors, when they have control but no connection or connection problems with the computer, will display a message that says this monitor is working, but make sure you check your cables. So the next logical step to take would be to check the line to make sure it is properly connected and secured to the VGA slot behind your computer case and make sure the monitor cable is plugged into the monitor. Now, here’s where you have to decide

what would be the next best course of action to take. You could either swap out your monitor with another monitor that you know is working to see if the problem is the monitor itself and nothing else, or you can try to see if the problem is your graphics card. If your replacement monitor works well, then you know your culprit is a bad monitor, and you’ll most likely have to get a new one

because monitors are dangerous and too costly to service. If the replacement monitor you used shows up a black screen as well, the next thing you’d do is check to make sure the graphics card is properly seated in the motherboard; if it is and the display is still not showing up, then swap out the graphics card to see if your problem is fixed Page Design Shop.

Generally, you can take only so many steps before you solve the problem, and everything is back in order. Before you start testing and swapping out parts, the problem wasn’t caused by you changing a software setting in Windows or some ambiguous option in the motherboard’s BIOS that caused your pain.


The motherboard is the heart of the computer; every part of the computer relies on the motherboard to function correctly. It maintains connections between every PC component and ensures that things are operating smoothly between them. Many signs of motherboard failure are that the computer won’t boot up, not reach the POST test, erratic system behavior, and different combinations of components not working.

Because everything is connected to the motherboard, certain parts may or may not work correctly if the motherboard is faulty, so be sure to test those parts before thinking they’re dead and getting new ones. Be sure to do a visual inspection of the motherboard to ensure all cables are seated properly, the fans are spinning, and the CMOS battery is in its proper place.

Also, check for any broken or leaking capacitors; those can immediately render a motherboard dead. Make sure that all of the jumpers are set correctly as well, and you should be able to find jumper information in your motherboard’s manual. If you don’t have the manual, you should see the manual on the Internet on the motherboard manufacturer’s website. Many of the problems caused by a bad motherboard are similar to problems caused by a faulty or dying power supply, so be sure to check if the power supply is defective or swap it out for another to see if your problem is fixed.

If you have a spare motherboard, you can try swapping out the motherboard to see if that solves your problem; if that’s the case, then the motherboard is most likely faulty. If you think the motherboard is defective and it is still under warranty, you should be able to send it back to the manufacturer for a new one with no hassle; sometimes, they might even pay for the shipping & handling if it is a big problem that is happening with a certain line of motherboards. Make sure that when you open a motherboard, you keep all of the packaging and the box, and if any stickers will void the warranty if removed, make sure you do NOT remove them so that way it is easier to send back.